{"id":269,"date":"2024-11-11T07:23:04","date_gmt":"2024-11-11T07:23:04","guid":{"rendered":"https:\/\/agcweb138.mycafe24.com\/eng\/?page_id=269"},"modified":"2025-02-23T17:22:54","modified_gmt":"2025-02-23T17:22:54","slug":"tov-plus","status":"publish","type":"page","link":"http:\/\/voistore.com\/eng\/tov-plus\/","title":{"rendered":"TOV Plus"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; video_bg=&#8221;use_video&#8221; video_mp4=&#8221;https:\/\/deeplyinc.com\/images\/apps\/home\/visual_video_01.mp4&#8243; background_video_loading=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;200&#8243; bottom_padding=&#8221;20&#8243; top_padding_phone=&#8221;100&#8243; bottom_padding_phone=&#8221;20&#8243; 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font_style=&#8221;h2&#8243; font_size_max=&#8221;108px&#8221; line_reveal_by_space_text_effect=&#8221;letter-reveal-bottom&#8221; stagger_animation=&#8221;true&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_content=&#8221;TOV Plus&#8221; text_direction=&#8221;default&#8221; font_size=&#8221;48&#8243; font_line_height=&#8221;1&#8243; font_size_tablet=&#8221;10vw&#8221; font_size_phone=&#8221;36&#8243;][\/split_line_heading][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#9e9e9e&#8221; font_size_desktop=&#8221;18&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;14&#8243;]TOV Plus is an upgraded version of VOISTORE\u2019s own product, TOV.<br \/>\nThis product supports various OS and DB to respond more flexibly to various customer environments,<br \/>\nand further satisfies customer needs with enhanced functions.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; 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tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_direction=&#8221;default&#8221; font_size=&#8221;48&#8243; font_line_height=&#8221;1.2&#8243; text_content=&#8221;About TOV Plus&#8221; font_size_phone=&#8221;32&#8243;][\/split_line_heading][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]<span style=\"color: #0091d7;\">It is a recording solution that supports IP (Internet Protocol) and TDM (Time Division Multiplex) environments. <\/span>It supports the standard SIP (Session Initiation Protocol).[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\u201cTOV\u201d means \u201cgood\u201d in Hebrew. It is beneficial. It is a word meaning \u201ccomplete\u201d and is an abbreviation for Tone Of Value.<br \/>\nIt contains the meaning of a solution that values customer value and plays a role in delivering value through voice.[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;padding-5-percent&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#f6f6f6&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;20px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1731309650872{margin-bottom: -2px !important;}&#8221; text_direction=&#8221;default&#8221;]<strong>01<\/strong>[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#0091d7&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]Recording[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>A system that records\/manages conversations between customers and counselors at a call center (recording devices: IP Phone\/Soft Phone\/Digital Phone\/Analog Phone)<\/li>\n<li>DMCC\/TRS\/MIC\/Mobile recording possible<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;padding-3-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;padding-5-percent&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#f6f6f6&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;20px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text css=&#8221;.vc_custom_1731377352917{margin-bottom: -2px !important;}&#8221; text_direction=&#8221;default&#8221;]<strong>02<\/strong>[\/vc_column_text][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#0091d7&#8243; font_size_desktop=&#8221;32&#8243; 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phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Wireless recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Request radio details from the wireless system, create a recording file of the received voice, and compress and save it.<\/li>\n<li>Creation and compressed storage of recording files using wireless system events<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>TETRA wireless recording solution<\/li>\n<li>The first in Korea to have interoperability technology with the three main companies of TETRA standards, Motorola, EADS, and Teltronic systems<\/li>\n<li>The first Asian recording company to sign a 3rd Party (TRS-Recorder) supply contract with Motorola Systems (2013~)<\/li>\n<li>Supports recording of various call types, including group calls, individual calls, and emergency calls<\/li>\n<li>Ensures security and stability<\/li>\n<li>Supports E1 Trunk method, IP AIS system interoperability, SIP Trunk interoperability, and IP system interoperability<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;c&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;301&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;minimum&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Face-to-face recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Create and compress a recording file of the conversation between the customer and the counter counselor via microphone.<\/li>\n<li>Upload the created recording file to the recording server for intensive management<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Recording is possible from any location that can access the IP Network infrastructure<\/li>\n<li>Recording is possible by directly connecting the microphone to the PC without a separate power supply<\/li>\n<li>Supports microphone systems optimized for each environment: stand-alone microphone, open-type microphone<\/li>\n<li>Provides stable recording and playback environment based on the web<\/li>\n<li>In case of microphone\/recording server failure, an alarm is displayed on the local PC so that failure can be checked<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;reverse&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;d&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;302&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;minimum&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Smartphone recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Create a recording file of a call with a customer via personal mobile phone<\/li>\n<li>Upload files to the recording server in the company and search\/listen on the web<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Mobile App provided<\/li>\n<li>Recording file upload function provided<\/li>\n<li>Individual recording file collection<\/li>\n<li>Search\/listen\/save via web<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;e&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;299&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;minimum&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Screen recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>When a counselor and customer talk on the phone, the contents of the counselor\u2019s PC monitor screen are saved as a video.<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Provides screen file upload function<\/li>\n<li>Provides automatic installation function<\/li>\n<li>Provides real-time profile setting function (Frame Rate, Image Quality)<\/li>\n<li>Supports post-processing recording<\/li>\n<li>Provides screen file storage capacity limit and automatic deletion function<\/li>\n<li>Provides monitor selection function (when installing multiple monitors)<\/li>\n<li>Image Scaling function: Function to automatically reduce and save images to the maximum size<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;reverse&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;f&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;300&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;minimum&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Video recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>When a counselor and customer call, video and audio are saved.<\/li>\n<li>Saves video and audio from the customer\u2019s smartphone to the counselor\u2019s PC (soft phone)<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>H.264 video storage and playback function<\/li>\n<li>AES 256 encrypted storage function<\/li>\n<li>Rx\/Tx video download function<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;g&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;951&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;very_subtle&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Cloud recording[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Integrated management of recorded files in a cloud environment<\/li>\n<li>Support for PBX, CTI, IVR, and consulting applications in a cloud environment<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Start WEB, WAS, DBMS server on AWS<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Start Recording server on D.C.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Back up data to AWS S3<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">AWS Docker method<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">After voice data is backed up to S3, streaming is done through Recording server before deleting voice data, and after deleting voice data, streaming is done through S3<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;reverse&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;60&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;h&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;950&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;true&#8221; parallax_bg_speed=&#8221;minimum&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;520&#8243; custom_height_tablet=&#8221;40vh&#8221; custom_height_phone=&#8221;300px&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Voice Gateway[\/nectar_responsive_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<ul>\n<li>AICC solution interface<\/li>\n<li>Real-time voice streaming<\/li>\n<li>Alarm when AI solution fails<\/li>\n<li>Data recovery support<\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][toggles style=&#8221;minimal_small&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;change_html_tag&#8221; title=&#8221;Detail&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Transmit real-time voice stream to STT and process results.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Link with TA using STT results.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Process TTS generation request according to user request.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Support low-latency real-time eavesdropping based on WebRTC.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Support processing through batch in case of processing failure due to AI solution failure.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Provide REST API requesting STT result values, etc.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Solution self-duplication.<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/toggle][\/toggles][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; 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font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_direction=&#8221;default&#8221; font_size=&#8221;36&#8243; font_line_height=&#8221;1.2&#8243; text_content=&#8221;Basic functions&#8221;][\/split_line_heading][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;506&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Search Conditions\/Playback Screen[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Conditional Search<br \/>\n&#8211; Search conditions by day\/hour<br \/>\n&#8211; Search for details\/additional conditions<\/li>\n<li>Save Function<br \/>\n&#8211; Save search contents to Excel<br \/>\n&#8211; Use mini player for simple listening<br \/>\n&#8211; Playlist, call storage function<\/li>\n<li>Other Functions<br \/>\n&#8211; Simple search function using group tree<br \/>\n&#8211; Adjust page output quantity<br \/>\n&#8211; Sort function by column<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;505&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Detailed playback[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]You can check detailed playback conditions and recording information, and it provides various additional functions.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Speed \u200b\u200bplayback (0.5 ~ 2.0)<\/li>\n<li>Volume control function by RX \/ TX<\/li>\n<li>Section repeat function<\/li>\n<li>Call details<\/li>\n<li>Simple memo function<\/li>\n<li>Check call details<\/li>\n<li>Output search results as CSV file<\/li>\n<li>Section editing function allows creation of silent sections and voice modulation<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;508&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Responsive Web[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>By applying HTML5-based responsive web technology, you can flexibly respond to web performance improvements, security, and maintenance issues.<\/li>\n<li>Able to handle various monitor resolutions<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Non-Active-X based interface to respond to security and maintenance issues<\/li>\n<li>Integration and standardization of UI through HTML5<\/li>\n<li>Supports Chrome, Edge, IE, and FireFox browsers, and is configured as a responsive web that can be used on mobile devices<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;528&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Statistics[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Various types of calls and statistical analysis are possible for counselors.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Provides recording statistics by counselor, group, and extension (number of cases, call time, average call time)<\/li>\n<li>Daily, weekly, monthly<\/li>\n<li>Save statistics in Excel file<\/li>\n<li>Search statistics using organizational chart<\/li>\n<li>View statistics in various formats, save results<br \/>\n&#8211; Image or Excel<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;503&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Real-time call monitoring[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Eavesdropping on the current call of the counselor in real time.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Recording status display (recording, waiting, logout)<\/li>\n<li>Real-time eavesdropping function<\/li>\n<li>Pop-up function (full screen view)<\/li>\n<li>Add\/edit page by group or organization on the monitoring screen<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;505&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Call recording analysis[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]This is a function that allows you to analyze call types by counselor, and you can also check information such as call time and length when you roll up the mouse.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Search by recording type (in, out, extension, meeting, consultation, transfer)<\/li>\n<li>Users can be selected by organization chart<\/li>\n<li>Call information display<\/li>\n<li>Download type screen, save in Excel, draw function, print function are also provided<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;518&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]History Search[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]You can check the information about playback\/access\/event history at a glance.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Playback History<br \/>\n\u2013 Search function for history of listening to voice data<br \/>\n\u2013 Records of login ID\/PC IP\/time of users who attempted to listen<\/li>\n<li>Access History<br \/>\n\u2013 Search function for history of accessing the web<br \/>\n\u2013 Records of login ID\/PC IP\/time of accessing the web<\/li>\n<li>Event History<br \/>\n\u2013 Search function for history of listening to and downloading voice data<br \/>\n\u2013 Login ID\/PC IP\/time of attempted listening and download<\/li>\n<\/ul>\n[\/nectar_responsive_text][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;525&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Permission setting[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>You can set permission groups for each user and set detailed items for each group.<\/li>\n<li>Permissions support detailed settings for each menu and item.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Set the group to which permission will be granted<\/li>\n<li>Set menu permission and detailed item permission for each group<\/li>\n<li>Select permission groups for each user and grant detailed item permission<\/li>\n<li>Supports the function to change the column order by permission group<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;499&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]System monitoring[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Monitor the server status via the web to check for abnormalities.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Check usage by registered server<\/li>\n<li>CPU\/Memory\/Disk\/Process\/Network usage can be monitored<\/li>\n<li>Alarm occurs when the set value is reached<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;513&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Internal monitoring[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Real-time status check and wiretapping are possible for each server based on registered internal lines.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Check the status of registered internal lines (recording, waiting, logout)<\/li>\n<li>Real-time wiretapping is possible by displaying detailed information on internal lines being recorded<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;509&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Function settings[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]You can set up to 6 simple search conditions, and you can search with various search methods through 3 additional search conditions.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>6 settings so that search conditions frequently used by users are displayed on the search screen<\/li>\n<li>Additional search conditions can be created, and 3 additional settings are possible<\/li>\n<li>You can directly select data and search in addition to the 9 fixed search conditions<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;524&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Encryption of recording files[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Encrypt recording files with international standard encryption AES-256<\/li>\n<li>Even if the recording file is leaked to the outside, it cannot be played using a regular player.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>When creating a recording file, it is encrypted with AES-256.<\/li>\n<li>When listening to a recording file, decode it and play it back.<\/li>\n<li>When exporting a recording file externally, a decryption process is performed so that only the exported file can be listened to using a general player.<\/li>\n<li>If the recording file is leaked, it cannot be listened to using a regular player.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;519&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Personal Information Encryption[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Data corresponding to personal information is encrypted and stored in the recording DB, then decrypted and displayed when searched on the web.<\/li>\n<li>Protect data in case of personal information leak through security<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Values corresponding to personal information are encrypted in AES-256 format and stored in the recording DB.<\/li>\n<li>Decryption work is performed when expression is necessary.<\/li>\n<li>When searching through the web, only a portion is displayed by masking with the set value.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;515&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Seat map[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>It is possible to create an actual seat layout from the real-time call monitoring menu screen.<\/li>\n<li>The administrator can easily manage counselors by monitoring in the same format as the actual seating chart<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Create a seating chart by adding a seating chart<\/li>\n<li>When creating a seating chart, you can create it in the same format as the actual consultation seats<\/li>\n<li>Recording status display (recording\/waiting\/logout)<\/li>\n<li>Administrators can directly configure the monitoring screen to suit the seating or departmental arrangement (drag &amp; drop available)<\/li>\n<li>Create multiple seating charts to quickly load the seating chart in the desired format<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;528&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Pursuit playback[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>When a problem occurs where a counselor is verbally abused, such as abusive language, listens to the counseling content before the problem occurred.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>In order to confirm the customer&#8217;s complaint, the manager listens to the conversation from a previous point in time, not the current point in time<\/li>\n<li>After listening to the conversation from a previous point in time, the manager provides the counselor with appropriate work assistance<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;528&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Pursuit playback[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>When a problem occurs where a counselor is verbally abused, such as abusive language, listens to the counseling content before the problem occurred.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>In order to confirm the customer&#8217;s complaint, the manager listens to the conversation from a previous point in time, not the current point in time<\/li>\n<li>After listening to the conversation from a previous point in time, the manager provides the counselor with appropriate work assistance<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][split_line_heading animation_type=&#8221;line-reveal-by-space&#8221; font_style=&#8221;h2&#8243; text_color=&#8221;#454545&#8243; line_reveal_by_space_text_effect=&#8221;default&#8221; content_alignment=&#8221;default&#8221; mobile_content_alignment=&#8221;inherit&#8221; link_target=&#8221;_self&#8221; text_direction=&#8221;default&#8221; font_size=&#8221;36&#8243; font_line_height=&#8221;1.2&#8243; text_content=&#8221;Additional features&#8221;][\/split_line_heading][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221; el_id=&#8221;6&#8243;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;504&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Partial recording and partial storage (optional)[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Provides partial recording and storage functions through section settings in detailed conditions.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Set recording sections and save in the detailed playback screen<\/li>\n<li>Save only important content from the recording and create a separate call (partial storage marking)<\/li>\n<li>Provides playback and search functions for partially recorded calls<\/li>\n<li>Save important content separately through linkage with STT\/TA (prevents incomplete sales)<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;522&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Voice Packet Full Dump[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]All voice packets are saved as separate files, and when a voice packet is missing, the voice is recovered using the corresponding file.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Save all voice packets as files on a separate server<\/li>\n<li>Recover missing recordings using the separately saved voice packet files when recordings are missing<\/li>\n<li>Check and listen to missing recordings via the web to confirm recovery<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;537&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Packet missing notification function[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]Seq No. for the voice packet being recorded. Detects missing voice packets for each call through check, and notifies the administrator when missing voice packets occur.[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; zindex=&#8221;100&#8243; overflow=&#8221;hidden&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; padding_type=&#8221;advanced&#8221; column_padding_type=&#8221;advanced&#8221; column_shadow_custom=&#8221;&#8221;][image_with_animation image_url=&#8221;500&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Automatic data recovery[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>If a problem occurs in the main recording server when configuring duplication with the same main\/backup configuration, the voice file and index information are automatically restored from the backup recording server.<\/li>\n<li>When a recording is missed, the system recognizes it and automatically recovers the data.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>A problem occurred with the main recording server.<\/li>\n<li>Compare main recording data from backup recording server<\/li>\n<li>Automatic recovery of missing data from backup recording server<\/li>\n<li>Search\/listen\/save on the web<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#000000&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][image_with_animation image_url=&#8221;521&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Selective recording[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>The counselor creates recording data by selecting the point in time when recording data is needed during a call with a customer.<\/li>\n<li>You can secure management data and disk capacity by reducing unnecessary recording data creation.<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Transmit recording start\/end to the REC server at the point in time when recording data is needed during a consultation<\/li>\n<li>Index information on recording start\/end is entered into the REC DB<\/li>\n<li>Full recording + selective recording can be introduced, and selective recording alone can be introduced<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][vc_column_inner top_padding_desktop=&#8221;40&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;40&#8243; left_padding_desktop=&#8221;40&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;15px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; column_padding_type=&#8221;advanced&#8221;][image_with_animation image_url=&#8221;508&#8243; image_size=&#8221;full&#8221; animation_type=&#8221;entrance&#8221; animation=&#8221;None&#8221; animation_movement_type=&#8221;transform_y&#8221; hover_animation=&#8221;none&#8221; alignment=&#8221;&#8221; border_radius=&#8221;none&#8221; box_shadow=&#8221;none&#8221; image_loading=&#8221;default&#8221; max_width=&#8221;100%&#8221; max_width_mobile=&#8221;default&#8221; margin_bottom=&#8221;20&#8243;][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243;][nectar_responsive_text inherited_font_style=&#8221;h2&#8243; text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]Partial recording[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Data corresponding to personal information is encrypted and stored in the recording DB, then decrypted and displayed when searched on the web<\/li>\n<li>Protection of data in case of personal information leakage through security<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Start\/end recording through CTI event<\/li>\n<li>Send partial recording start\/end to recording server during consultation (during recording)<\/li>\n<li>Index information on partial recording start\/end is entered in the recording DB<\/li>\n<li>Create 2 data: full recording\/partial recording<\/li>\n<li>Search\/listen\/save partial recording data through the web<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; 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text_color=&#8221;#2a2a2a&#8221; font_size_desktop=&#8221;32&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221; font_size_phone=&#8221;24&#8243;]STT[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#454545&#8243; font_size_desktop=&#8221;20&#8243; font_line_height=&#8221;1.4&#8243; text_direction=&#8221;default&#8221;]By converting the recorded voice into text, you can visually check the conversation.[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][nectar_responsive_text inherited_font_style=&#8221;h4&#8243; text_color=&#8221;#606060&#8243; font_size_desktop=&#8221;16&#8243; font_line_height=&#8221;1.6&#8243; text_direction=&#8221;default&#8221;]\n<ul>\n<li>Shorten the follow-up time by converting the call content to text<\/li>\n<li>Create a manual by converting the response content of a good counselor to text<\/li>\n<li>Improve the quality of phone response by searching for prohibited words, etc.<\/li>\n<li>Keyword search function<\/li>\n<\/ul>\n[\/nectar_responsive_text][divider line_type=&#8221;No Line&#8221; 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